Vaughan is one of Canada’s fastest-growing cities. Its emerging downtown, the Vaughan Metropolitan Centre; Canada’s first smart hospital, the Cortellucci Vaughan Hospital; and the 900-acre North Maple Regional Park continue to generate momentum and excitement. Be part of something amazing and build your career at the City of Vaughan!

The City is an equal-opportunity employer and a forward-looking municipality that is committed to fostering a dynamic workplace that is diverse, inclusive and welcoming. As an award-winning organization for its employment and diversity and inclusivity practices, the City is focused on providing its employees with a thriving professional environment that leverages flexible work arrangements, a family-focused benefits package emphasizing work-life balance, learning and growth opportunities, and a place where collaboration and teamwork are valued.

Excellence demands brilliant personalities, visionary thinking and a passion for public service. Vaughan is your place to grow.

Position Overview

The Server provides friendly and responsive service to create an exceptional dining experience for all guests. Required follow all Provincial and Local food handling, and safety guidelines.

Responsibilities

• Welcome and greet guests. Engages with guests is a friendly manner.

• Responds to guests’ questions about food, beverages and other restaurant functions and
services.

• Learns and understands the menu, with the ability to make suggestions, including knowing
key ingredients relating to food allergies.

• Monitors and observes guests’ dining experience. Ensures guests are satisfied with the food
and service. Responds promptly and courteously to any requests.

• Takes food and beverage orders from guests, enter orders in our point-of-sale system to relay
orders to the kitchen and bar.

• Checks identification for age-restricted items, such as alcoholic beverages, delivers food and
beverages in a timely matter.

• Prepares final bill, presents checks to guests, collects payments, processes credit card
charges or makes change (if applicable).

• Thanks guests for their visit and invites them to return.

• Reconciles and balances cash register at close.

• Maintains clean and sanitary service areas.

• Assists with clearing and resetting tables.

Qualifications and Experience

• Minimum of a Grade 10 education is required.

• Currently hold and maintain a valid Food Handler Certification.

• Currently hold and maintain a valid Smart Serve Certification.

• Experience providing excellent customer service in a fast-paced environment is preferred.

• A positive attitude and ability to work well under pressure with bussers, cooks and other
staff.

• Basic math skills with the ability to handle money accurately and operate a point-of-sale
system.

• Strong conflict resolution skills.

• Ability to learn and use the tools and systems in the restaurant.

• Ability to work in a fast-paced work environment and deliver orders in a timely manner.

• Patience with guests is required, particularly during busy rushes.

• Able to perform high-quality work while unsupervised.

• Ability to communicate well with other restaurant staff and guests and maintain personable
and professional communication at all times.

• Performs other related tasks and projects as assigned, which are in accordance with job
responsibilities or necessary department and corporate objectives.

• Responsible for ensuring compliance with the Ontario Health and Safety Act and Regulations
and the Corporate Health & Safety policy and related procedures.


Working Conditions:
• Restaurant environment located in the Sports Village.

• Ability to work flexible hours (evenings and weekends).

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Please be advised, the City of Vaughan uses email to communicate with applicants for open job competitions.

The City of Vaughan is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. The City of Vaughan is also committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs.